From first message to finished job
Every GROUNDWRKS job follows a clear, simple process — so you know what is happening, when, and what it will cost.
It starts with understanding what you need. Photographs, measurements and a short description are usually enough to get started; for larger jobs we may arrange a visit.
Once the scope is agreed, we plan the work, protect your property and complete the job carefully, keeping you updated along the way.
Before we leave, we check the work with you and make sure everything is clean and tidy.
Planning some work? Tell us about it and we will get back to you with a quote
Process Overview
01. Your enquiry
Get in touch through the quote form, by phone or on WhatsApp. Tell us what needs doing, where the property is and how you would like us to contact you.
02. Understanding the job
We will ask any questions needed to understand the work properly. Photographs and approximate measurements help us give an accurate quote.
03. Site visit where needed
For larger or more complex work, we may arrange to visit the property to measure up and see the space for ourselves.
04. Your quote
You will receive a clear quote setting out what is included, so there are no surprises. If something is outside our scope, we will tell you.
05. Scheduling
Once you are happy to go ahead, we agree a start date and let you know how long the work is expected to take.
06. Materials & preparation
Materials, colours and finishes are confirmed in advance, so the work can proceed smoothly once we are on site.
07. Protecting your property
Floors, furniture and fittings are covered and protected before work begins, and access routes are kept clear.
08. Surface & site preparation
Surfaces are cleaned, filled, sanded and primed, and timber is measured and marked out accurately — the groundwork for a good finish.
09. Carrying out the work
The work is completed carefully and to the agreed scope, with attention to the details that make the finished result look right.
10. Keeping you informed
We keep you updated as the work progresses. If anything unexpected comes up, we talk it through with you before going further.
11. Clean-up
Work areas are tidied as we go, and the property is left clean when the job is complete.
12. Final walkthrough
Before we finish, we go over the completed work with you to make sure you are happy with it.
Plan & Quote
A clear scope from the start
Every job begins with understanding what you need and what the property is like. We ask the right questions, look at your photographs and, where needed, visit to measure up.
You then receive a clear quote setting out what is included, so you can decide with confidence.
Prepare & Protect
Preparation is part of the job
Before any work begins, your property is protected and the surfaces we are working on are properly prepared. It is the part of the job you do not see at the end — and the reason the finish lasts.
Complete & Finish
Finished carefully, checked with you
Work is carried out tidily and to the agreed scope. When it is complete, we clean up, walk through the finished work with you and make sure you are happy before we leave.
